Privacy & cookies


Hotel Esprit Montagne takes your privacy seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Our employees and any third parties are obliged to respect the confidentiality of your information.

If you have the impression that your data is not secure or if there are indications of abuse, please contact us at

Processing of personal data is done in a manner that is in accordance with the requirements of the General Data Protection Regulation (GDPR), which took effect 25 May 2018.

Personal data we process

We process your personal data because you make use of our services, because you provide this information to us yourself, because you register for our newsletter or because you fill in a contact form on our site. Below, you will find an overview of the personal data that we process:

  • First name and last name
  • Gender
  • Date of birth
  • Address details
  • Telephone number
  • E-mail address
  • Diets and/or allergies
  • Interest and specific preferences
  • Company

Purposes of the data processing

We will process your personal data to conclude and implement agreements relating to our services and managing the resulting relationships, including the performance of activities aimed at increasing the customer base.

Retention period

If you fill in a contact or registration form on the website, make use of our services or send us an e-mail, the data you send us will be saved as long as the nature of the form or content of your e-mail is necessary for proper answering and handling. In addition, we only request your personal data that is required to provide our services.

Transfer of personal data outside the EEA

Your personal data can be processed outside the European Economic Area by our Cloud provider. For this, concrete safeguards have been put in place pursuant to the law.

Access, correction and right of opposition

If you have a relationship with our company, upon request, you have the option to access your personal data. If the overview that we have provided contains errors, you can request that we change the data or have it removed. In addition, you can inform us in writing if you no longer wish to be contacted with information about our products and services by sending a request by e-mail to


Another part of protecting your privacy is the legal requirement to report that this website uses cookies.

A cookie is a small text file that is transmitted with a page of this website and is stored by your browser on your computer’s hard drive or on your tablet or smartphone. In that way, among other things we can gain insight into visitor behaviour. In addition, cookies can be required to ensure the proper functioning of some parts of this website, such as contact forms, and they can remember your preferences. These cookies are therefore very important to Hotel Esprit Montagne.

You can refuse, remove or permit cookies for a short time only in your browser’s settings.

Hotel Esprit Montagne uses the following cookies:

A. Technical, essential cookies

These cookies are required to ensure the proper, user-friendly functioning of the website. This can include, for example, filling in a contact form.

B. Cookies for statistics

Google Universal Analytics

Through our website, a cookie is placed from the U.S. company Google. We render the information that Google collects anonymous to protect your privacy.

We use this service to gain insight and receive reports on how visitors use the website, for example, the sources through which the visitor accesses the website, how long people remain on the site and what pages are visited. Using this anonymous data, we can improve the website, which in turn will benefit the user-friendliness for visitors.

We have no control of the use of the data by Google and/or third parties. In Google’s privacy statement, you can read what Google does with your anonymized data that they process using these cookies. By using this website you consent to the processing of data by Google in the manner and for the purposes as described above.

C. Social media cookies

By using the buttons provided, you can share articles and videos that you view on our website on social media. For these buttons to function, social media cookies from the social media parties are used, so that they recognize you when you want to share a article or video.

In this way, these cookies make it possible for users that are logged in on Social Media sites, such as Twitter, Facebook, Instagram, YouTube, Vimeo or Flickr, to share some of the content of our website directly on those websites. For cookies that the social media parties place and the possible data they collect using these cookies, we refer you to the declarations that these parties post in that regard on their own websites. Note that these statements are subject to change regularly. We have no control over that.